Credit Manager

The Company

We are Centrick—a team of driven property experts united by a simple goal: to make customers’ lives better every day. With a growing national presence, we manage buildings and estates of all shapes and sizes, ensuring residents enjoy a peaceful and secure home.

We're all about people—professional, friendly, and always up for working closely with our teams, clients, and customers. Every step we take is about building up our people or enhancing our business. That’s why we reinvest our profits back into our team, cutting-edge tech, and the future of Centrick!

We take pride in the service we provide as well as building a collaborative culture internally. 

So, who are we looking for?

We’re looking for a proactive and detail-driven Credit Manager to join our team and take ownership of credit control across our diverse property portfolio. In this key role, you’ll lead the charge on debt recovery processes — from setting a clear and consistent framework for collections to collaborating with external agencies, overseeing court action where necessary, and managing write-offs with care and accuracy.

You’ll be the go-to expert for ensuring that service charges, utility recharges, and rental income are collected efficiently and on time — all while delivering excellent customer service and keeping communication open with both clients and internal teams. Alongside credit control, you’ll also manage the department’s treasury function, ensuring smooth, compliant, and timely financial transactions from start to finish.

If you're someone who thrives in a structured environment but enjoys the variety that comes with property finance, this could be the perfect next step in your career.
 

And what will you be doing?

No two days are the same but the below gives you a flavour for some of the tasks you’d typically be involved with. Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:

• Work effectively with internal departments to assist with customer queries
• Carry out ongoing training to the credit control and transaction teams, when required
• Do monthly 1:1 catch-ups with the credit control team leader and the transaction team leaders
• Complete weekly KPI reports for Board members
• Review late payment fee remove requests and remove as required
• Respond to emails from solicitors about open cases
• Contact solicitors when cases need to be closed and pass the invoices onto the transaction team
• Overseeing end-to-end finance operations
• Respond to leaseholder/freeholder complaints in a timely manner
• Constantly assess credit control and transaction team procedures to make sure they are working effectively

What’s in it for you?

We’ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you’ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.

• 25 days holiday + 8 Bank holidays
• Future Security with our enhanced Pension
• Socials
• Health and Wellbeing
• Celebrating your Birthday with an extra day off
• Investing in Your Skills
• Perkbox

At Centrick inclusivity and diversity aren't just words to us—they're the core of who we are! We’re all about building a team that celebrates every background and story, so our hiring process is all about welcoming people from all walks of life. We want every candidate to feel valued, respected and supported every step of the way.

We are all unique and we want to help you shine during the interview process. If there’s anything we can do to make you more comfortable or confident, just let us know. We're here to help you show off your best self!