We’re Centrick — residential property experts with a clear mission: to make lives better, every day.
Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions.
With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
What you’ll be doing
No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.
- Manage a team who's portfolios comprise of complex sites and high rise buidlings
- Lead, mentor and develop a team of Property specialist at varying levels of experience, with a focus on performance management, development and fostering a culture of accountability and professional growth.
- Foster and maintain strategic client relationships, ensuring regular, high-level communication and delivery of accurate, data driven reporting that supports long term partnership growth.
- Oversee and uphold service excellence across all customer touchpoints, embedding a culture of proactive issue resolutions and accountability, while personally leading on complex or high risk matters to prevent escalation and protect client satisfaction.
- Ownership for the accurate provision of service charge budgets and reserve provision across your region, ensuring compliance with the lease
- Oversee all reactive and planned maintenance, guiding and supporting your team to deal with complex Section 20 consultations and major works in compliance with applicable legislation, guidance, and regulations
- Maintaining a strong technical knowledge of all applicable legislation, regulation, guidance, and best practice
What you need to succeed
- Proven leadership experience managing and developing high-performing Property Management teams
- Extensive residential property management experience, ideally within a multi-site or regional portfolio
- Strong working knowledge of TPI and RICS Codes of Practice and relevant property legislation
- Demonstrable experience preparing and overseeing service charge budgets and reserve funds in line with lease requirements
- Solid understanding of Section 20 consultations, major works, and planned/reactive maintenance management
- Excellent client relationship management skills, with the ability to build long-term strategic partnerships
- Strong financial acumen and ability to interpret and present data-driven reports
- Exceptional communication and stakeholder management skills
- Proactive problem-solving ability with experience managing complex or high-risk issues
- High level of organisational skills with the ability to manage multiple priorities across a regional portfolio
Why join us?
- Time to Recharge: 25 days’ holiday plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
- Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
- Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most
- Critical Illness Cover: Financial support when you need it most, providing added security and peace of mind during life’s toughest moments
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
- Mental Health Support: 24/7 mental health services
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
- Giving Back: One volunteer day annually to support a charity or cause close to your heart
- Benefit Platform: One online platform for all benefits and recognition
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.