With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.
What you’ll be doing
No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.
- Respond promptly to client and resident enquiries, providing regular updates on outstanding issues
- Oversee all health, safety and compliance requirements across assigned developments
- Support and participate in remediation projects on site
- Carry out regular site inspections to maintain standards
- Audit site procedures to ensure consistency across teams
- Manage contractors to deliver high‑quality, cost‑effective services
- Prepare accurate annual budgets for each development
- Attend resident meetings, including occasional out‑of‑hours sessions
- Build and maintain strong client relationships across the portfolio
- Deliver excellent customer service through professionalism and technical expertise
- Handle all enquiries in line with the Centrick Customer Service Charter
What need to succeed
- TPI qualification preferred or desire to undertake them
- Fluent level of English with excellent spelling and grammar
- Proficient IT user, able to use MS packages as well as a range of internal systems
- Experience of working in a similar role is essential
Why join us?
- Time to Recharge: 25 days’ holiday plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
- Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
- Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
- Mental Health Support: 24/7 mental health services
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
- Giving Back: One volunteer day annually to support a charity or cause close to your heart
- Benefit Platform: One online platform for all benefits and recognition
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed